CONDITIONS

Réservation

Booking of tranfers, hotels, excursions and all packages offered in this brochure or requested will be arranged by CLASSIC VOYAGES S.A.R.L. - Head Office : 15 Angle Bd Med V & Rue Laon, Résidence Sofia  Casablanca, Morocco

 Phone : (212) 22 54 16 90 – (212) 22 54 16 91 - Fax : (212) 22 54 16 92
Email:classicvoyages@iam.net.ma

A ticket office for flight, railway or ferry-boat is also at your disposal :

15 Angle Bd Med V & Rue Laon, Résidence Sofia  Casablanca

Phone : (212) 22 54 16 90 - (212) 22 54 16 91
Fax : (212) 22 54 16 92

Confirmation

CLASSIC VOYAGES will confirm or give an alternative if not possible. The services offered are to be re-confirmed within 48 hours. Otherwise, the offer will be considered as accepted and confirmed.

2 changes of reservation are allowed. For more than 2 changes CLASSIC VOYAGES will charge extra cost. CLASSIC VOYAGES will be free to cancel the services if not reconfirmed.

Cancellation

Individual clients :
Cancellation received by CLASSIC VOYAGES minimum 8 days prior to the arrival : no charge. Less than 8 days before the arrival of client: deposit will be forfeited. If no deposit: charge between 10% and 20% depending of hotels and seasons. No show: the arrangement of the first night will be charged.
Groups :
Cancellations are to be received minimum one month before the client's arrival. In any case, deposit is not refundable within the month prior to the group arrival. All these conditions are applicable if no other condition is specified.

Deposit

For groups, 50% of the total package is required upon booking, the remaining 50% at least 30 days prior the arrival. This condition is applicable only if no other condition is specified.

Payement should be made to CLASSIC VOYAGES .

Refund

After the arrival of the clients, no reimbursement can be made by CLASSIC VOYAGES. Deposits are not refundable.

Rates

All rates are given in Moroccan Dirhams (MAD) but are subject to change without prior notice especially concerning official tariffs like for instance : hotel taxes, optional excursions, transportation, airfares, government taxes, etc.

Changes

CLASSIC VOYAGES reserves the right to change the hotels or itineraries or other services in case of major events beyond our control. In such cases, CLASSIC VOYAGES reserves the right to change any arangements especially in order to secure its clients safety.

Terms & Conditions

CLASSIC VOYAGES and or their agent act only as agents for the passenger in regard to travel by railroad, motorcar, motor-coach, agents for passengers in arranging hotel accommodations and sightseeing events, and agents for the airlines involved in arranging for air transportation, assume no liability for injury, damage, loss, accident, delay, or irregularity which may he occasioned either by reasons of defect in any vehicle or for any reason whatsoever, or through the acts of default of any company or person engaged in conveying the passenger or carry out the arrangements of the tour.

CLASSIC VOYAGES accepts no responsibility for losses or additional expenses due to delay or changes in air or other services, sickness, weather, strike, war, quarantine or other causes. All such losses or other expenses will have to be borne by the passenger. Baggage is at owners risk entirely. The issuance and acceptance of a voucher or ticket shall be deemed to be consent for any act, omission, or event while the passengers are not on board the aircraft.  All rates are based on the value of the US dollar, as of January 1 of the current year. Itinerary and hotels subject to change.

Unless stated otherwise, these terms and conditions apply to every tour with CLASSIC VOYAGES.  

Classic Voyages
15 Angle Bd Med V & Rue Laon, Résidence Sofia
Casablanca, Maroc
Phone : (212) 22 54 16 90 Ou (212) 22 54 16 91
Fax : (212) 22 54 16 92

Email : classicvoyages@iam.net.ma